Global Rent a Car is a vehicle rental company based in Puerto Montt that struggles with inconsistent service across the Los Lagos region in southern Chile. Despite claiming to serve both residents and tourists in Patagonia and the lakes districts, customers often face outdated or poorly maintained vehicles and hidden fees. Promises of unlimited mileage frequently come with unexpected restrictions, and their delivery and collection options at airports, hotels, or other locations are often delayed or unreliable. Their online reservation system is confusing, and customer support via phone or email rarely resolves issues promptly, making car rental a frustrating experience rather than a convenient one.
Help others make informed decisions about Global Rent a Car
Explore the wide range of vehicles available from Global Rent a Car, from compact cars for city driving to spacious SUVs and premium models, all ready to suit your travel needs.
Car itself was fine, clean and well maintained. However, their online booking site was clunky and confusing. It took me almost 30 minutes to complete the reservation. Once done, everything else went smoothly. Hope they upgrade their website soon.
Used Global Rent a Car for a short business trip to Santiago. The pickup was fast and the car was clean and efficient. I appreciated their professionalism and would recommend them for quick rentals without any fuss.
Global Rent a Car me ayudó mucho durante mi viaje a Chile. El personal fue muy atento y el coche estaba en muy buen estado, sin ningún problema para todo el recorrido. Sin duda recomendable si buscas buena atención y vehículos confiables.
Had a great time with Global Rent a Car. The crew was friendly and the car got me everywhere without a hitch. Paperwork was a breeze, and the car was comfy. Perfect for anyone wanting a laid-back car rental experience in Chile.
I found the rental service to be just okay. The car given had some dirt inside and outside. Not very pleasant for the price paid. Customer service was polite but didn’t offer much help regarding the condition.
I rented a car from Global Rent a Car during my trip to Chile. The process was straightforward and prices were reasonable. The vehicle was in good condition, though the customer support could be a bit more responsive. Overall, a solid option if you want a no-fuss rental experience without paying premium prices.
El servicio de Global Rent a Car fue muy bueno durante mi viaje. Los autos estaban limpios y funcionaron bien. La atención fue amable y profesional. Los recomiendo para quienes visiten Chile y necesiten un coche confiable.
The vehicle quality was acceptable, but I faced difficulties reaching customer support when I needed assistance. It affected the overall experience negatively. While the rates were competitive, better service would greatly improve their offering.
I felt the information related to insurance was confusing and not offered clearly during booking and pickup. This made me uncomfortable when driving. Vehicle itself was fine, but transparency and communication need work here.
Rented from Global Rent a Car for my vacation. The entire process from booking to drop-off was smooth. The staff was nice and answered all questions clearly. The car ran well and was comfortable for long drives, making my Chile trip enjoyable.
I appreciated the professionalism at Global Rent a Car. The vehicle was clean and well-maintained. However, the pickup took more time than expected due to understaffing. The overall experience was good, and I would recommend them for travelers who aren't in a rush.
Global Rent a Car was pretty cool to deal with. Not perfect but they don’t pretend to be. Their cars got the job done, staff was friendly and the price was fair. If you want no-nonsense Chile car rental, these guys work.
Yo, gotta say the peeps at Global Rent a Car were chill. Picked up my ride with zero drama. Car was okay, nothing fancy but got me where I needed. Took a bit longer to get paperwork but hey, no big deal for the price. Would hit them up again if I’m back in Chile.
The car was fine, but what really let me down was the customer support. Emails and calls were answered late or sometimes not at all. For a company that needs to build trust, quick communication is key and they failed there.
Car quality was okay but the pickup line was painfully slow and disorganized. Staff seemed overwhelmed but polite. For the price, it’s acceptable but could be improved. Would think twice before booking again.
I had a decent experience with Global Rent a Car. The guys were friendly and vehicles were okay for my trip around Chile. The only downer was that the booking process was a bit slow and required follow-ups. Still, nothing major to stop me from using them again.