James Blond Rentals serves as a car, van, and truck rental business in Auckland, New Zealand, but customer reports often highlight unmet expectations. Though it promotes affordability and convenience, many renters find the vehicle fleet outdated, poorly cleaned, or badly maintained. Booking and pick-up processes can be slow during busy times near Auckland Airport, and communication with employees is inconsistent. While the company advertises flexible rental terms and transparent pricing, unclear policies and added fees have frustrated some customers. Despite decades in operation, overall service and vehicle reliability appear uneven, with many clients less satisfied than with other Auckland rental providers.
Help others make informed decisions about James Blond Rentals
While the representatives at James Blond Rentals were very polite and eager to help, I was let down by the quality of the car itself — several dents and a strong odor weren’t what I expected. For the price, I think there's room for improvement in vehicle maintenance.
From reservation to drop-off, James Blond Rentals handled everything professionally. The vehicle ran well and the staff were knowledgeable about local driving conditions and tips. A trustworthy company that delivers value and reliability during your stay in NZ.
I rented a car from James Blond Rentals during my recent trip to New Zealand. The booking process was straightforward, and the staff were friendly and helpful. The car was clean and well-maintained, making my trip comfortable. Overall, a solid experience for budget travelers looking for reliable wheels.
The James Blond Rentals staff was courteous and straightforward in their dealings, which I appreciate. Still, the car I received was not cleaned as expected; remnants of previous usage were visible. I hope they improve on vehicle preparation to match their otherwise good service.
I found the prices pretty decent but the pick-up process was slower than expected. The car had a minor issue with the air conditioning which was a bit annoying during a warm day. However, the team was responsive when I reported the problem. Good for short rentals if you don’t have many expectations.
Booked through their website, which was super easy and user-friendly. On my second day, the car’s battery died unexpectedly, but their roadside assistance arrived quickly and had me back on track. Definitely a company that cares about customers beyond just the initial rental.
Totally loved the casual vibe at James Blond Rentals. Picked a sweet ride for an epic road trip around the South Island. The crew there were super laid-back but still professional, sorted us out quick, and no stress at drop off. Highly recommend if you’re keen on hassle-free Kiwi style.
The rental price was reasonable, which attracted me to James Blond Rentals. However, when I got the car, it wasn’t perfectly clean inside, and the glove box latch was broken. The staff apologized and gave me a small discount, but I expected more attention to detail for the cost.
Yo, had this lil rental from James Blond Rentals for a couple days. The car started acting up once or twice, like some rattles and weird noises, but overall it got me where I needed. Staff was chill and helped out on the spot, so no biggie. Just keep expectations mellow.