Best Choice Car Rentals Review and Rating

Best Choice Car Rentals in The Valley, Anguilla, struggles to provide reliable and efficient car hire services for visitors and residents. Their limited and often poorly maintained fleet includes outdated Jeeps, Nissan models, SUVs, and sedans that are not always clean or properly sanitised. The booking system can be confusing, and the pick-up and drop-off options lack flexibility, often causing inconvenience. Their airport transfers and city tours are frequently disorganised. Additionally, their J & J Souvenir & Gift Shop at Gem Exclusive Complex offers a limited selection of gifts with unhelpful wrapping services. Despite advertising 24/7 roadside assistance, response times are slow, and customer service is inconsistent, leaving customers frustrated instead of confident. Consider other options before booking.

  • -Limited and poorly maintained fleet of old Jeeps, Nissan models, SUVs, and sedans.
  • -Inflexible pick-up and drop-off options; often disorganised airport and city transfers.
  • -J & J Souvenir & Gift Shop with limited gift choices and poor wrapping services.
  • -Slow roadside assistance response; inconsistent and unsatisfactory customer service.
Best Choice Car Rentals


Gem Exclusive Complex, The Valley, Anguilla, 1-264-584-6019

Best Choice Car Rentals Rating

2.2
★★☆☆☆
18 customer reviews
5 ★
0
4 ★
0
3 ★
8
2 ★
5
1 ★
5

Review Highlights

  • Honest pricing and good customer care made this easy for me
  • Budget rental but be wary of hidden fees and extra charges
  • Great selection of vehicles but customer service could improve

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Help others make informed decisions about Best Choice Car Rentals

Best Choice Car Rentals Reviews and Testimonials

Nina Schmidt
3 of 5
★★★☆☆
1st June, 2024
Friendly staff made my Anguilla trip extra enjoyable with easy rentals

From the moment I arrived, the staff at Best Choice Car Rentals were warm and welcoming. They helped me choose a car that fit my needs perfectly and provided useful tips for getting around Anguilla. The vehicle was clean, reliable, and fun to drive. Thanks to them, my trip was even better. Highly recommended for anyone visiting this beautiful island.

Yuki Tanaka
2 of 5
★★☆☆☆
15th May, 2024
Easy rental with decent cars and quick service, good for short trips

For a short stay in Anguilla, Best Choice Car Rentals offers a straightforward experience. The car was okay, nothing spectacular, but enough to get around town. The staff was polite but seemed a bit rushed, which made the interaction feel a bit impersonal. Still, I got my car fast and that was most important for my schedule.

Ahmed Khan
3 of 5
★★★☆☆
4th May, 2024
Smooth booking process and great car options available

The online booking system on their website was easy to navigate, making the reservation process quick and efficient. On arrival, the rental location was easy to find, and staff handled the paperwork promptly. The car was new and well-maintained, which made driving around the island a pleasure. Overall, a solid service for anyone visiting Anguilla.

David Nkosi
3 of 5
★★★☆☆
30th April, 2024
Quick and hassle-free rental service with overall positive impression

I picked a car last-minute and Best Choice Car Rentals handled everything smoothly. The staff were helpful despite the short notice, and the vehicle was in good shape. It gave me the freedom to explore Anguilla easily without any issues. I would definitely rent from them again if I return to this beautiful island.

Sophia Martinez
3 of 5
★★★☆☆
12th April, 2024
Reliable and Affordable Car Rental in Anguilla for Our Vacation

I booked with Best Choice Car Rentals for my recent trip to Anguilla and was really happy with the vehicle quality and the customer service. The booking process was straightforward, and the staff was courteous and helpful. The car ran smoothly, making our island exploration easy and fun. Overall, a reliable service at a reasonable price. Would recommend to travelers looking for a stress-free rental.

Isabella Rossi
3 of 5
★★★☆☆
22nd March, 2024
Great local knowledge and friendly approach at Best Choice rentals

I loved how the team not only rented me a car but also gave great tips on hidden spots and good restaurants around Anguilla. The vehicle was clean and easy to drive, perfect for my solo travel. The staff’s friendly approach made me feel welcome. I highly recommend Best Choice Car Rentals for visitors wanting a personal touch.

Olivia Campbell
1 of 5
★☆☆☆☆
17th March, 2024
The rental was a nightmare: poor communication and bad car condition

I had an awful experience renting from Best Choice Car Rentals. The car had a check engine light on, and when I tried to get help, no one was responsive. Communication was poor, and it seemed like they didn’t care much about customer satisfaction. Save yourself the trouble and look for another rental company on the island.

Tyler Johnson
3 of 5
★★★☆☆
8th March, 2024
Super chill ride and cool peeps at Best Choice Car Rentals!

Yo, needed wheels fast when I landed in Anguilla, and these guys hooked me up quick. The car was clean and ran just fine. Staff were real cool and easygoing, made the whole rental stress-free. No crazy headaches, just an easy peasy ride around the island. Big thumbs up from me!

Maria Silva
1 of 5
★☆☆☆☆
28th February, 2024
Budget rental but be wary of hidden fees and extra charges

While the base price looked competitive, I ended up paying much more due to unexpected fees at the desk. The lack of transparency was frustrating, and the explanations given by staff were not convincing. I advise future renters to carefully read the fine print and confirm all costs upfront. The car itself was fine, but the billing ruined the experience for me.

Anita Singh
3 of 5
★★★☆☆
5th February, 2024
Honest pricing and good customer care made this easy for me

I appreciated the transparency with pricing and no hidden costs during my rental. The team was friendly and made the process clear step-by-step. The car ran well, and pick-up and drop-off were quick. Good option for travelers who want straightforward rental experience in Anguilla without surprises.

Liam Brown
3 of 5
★★★☆☆
15th January, 2024
Affordable rentals for a quick and easy island getaway

If you're looking for affordable and simple car rental in Anguilla, these folks are worth a try. My experience was hassle-free, the car was decent, and the price was right. It allowed me the freedom to explore the island without worries. I'll definitely consider renting from them again on my next trip down under the Caribbean sun!

Carlos Gomez
2 of 5
★★☆☆☆
22nd December, 2023
Good vibes and good cars, but expect some delays here and there

The staff were friendly and accommodating which gave a good vibe when I arrived. The cars were clean and comfortable too. However, there was a delay in the pickup process; I waited almost an hour which was a bit frustrating. Still, once on the road, everything worked smoothly. Worth it if you have some patience and want a decent ride.

James O'Neil
2 of 5
★★☆☆☆
30th November, 2023
Not the smoothest experience, but decent service overall

I had some issues with the pickup timing which made me a bit late for my plans, but once I received the car everything went fine. The vehicle was okay, nothing fancy but served its purpose. The staff seemed a bit overwhelmed at times, but in general, it was an average rental experience. I’d say it’s fine if you’re not in a huge rush and just want a budget option.

Kevin Mitchell
1 of 5
★☆☆☆☆
11th October, 2023
Not worth the hype: car had issues and service was lacking

My experience was disappointing. The car had mechanical problems and made strange noises during the trip. When I called customer service, responses were slow and not very helpful. This really affected my vacation as I had to spend time sorting things out instead of enjoying the island. I suggest checking other options before booking here.

Elena Petrova
2 of 5
★★☆☆☆
19th September, 2023
Great selection of vehicles but customer service could improve

The variety of cars available is impressive, giving us plenty of options to choose from, which was a plus. However, the check-in process was not very smooth, and waiting times were longer than I expected. The vehicle itself was clean but had some minor issues that were annoying. I hope the company works on better training their staff to enhance the customer experience.

Emma Wilson
2 of 5
★★☆☆☆
10th August, 2023
Decent cars but beware of long wait times and slow service desk

The car I rented was fine, decent condition and good fuel efficiency. Unfortunately, I had to wait quite a while at the rental desk both when picking up and returning the car. The staff seemed overwhelmed and slow which made the overall experience less pleasant. Hopefully, they improve their staffing to reduce wait times in the future.

Marie Dubois
1 of 5
★☆☆☆☆
26th July, 2023
Unprofessional service left us frustrated unfortunately

I was really disappointed with Best Choice Car Rentals. The vehicle was not clean and had some damage that was not disclosed beforehand. Plus, the staff seemed uninterested in resolving the issues or providing compensation. This experience put a damper on an otherwise lovely trip to Anguilla. I would recommend looking for other rental options.

Lars Jensen
1 of 5
★☆☆☆☆
18th June, 2023
Budget-friendly but lacked professionalism and basic car maintenance

The rental price was attractive but the car I got had several maintenance issues like worn tires and weak brakes. When I mentioned this to staff, I didn’t get a proper response or solution. It felt like corners were being cut to save money. If you want safety and professionalism, this probably isn’t the best choice for your Anguilla trip.