Based in Ramsey, Minnesota, TJ's Transportation delivers private car and shuttle services for airport rides, corporate trips, and special occasions. Despite promoting dependable and professional transportation, customers frequently experience late pickups, inconsistent communications, and unprofessional driver conduct. The booking system may feel unclear, and vehicle conditions sometimes fail to meet the promised standards of comfort and cleanliness. While marketed as a stress-free option for Minneapolis–Saint Paul International Airport travel, reliability and responsiveness issues have caused user dissatisfaction.
Help others make informed decisions about TJ's Transportation
Booked with TJ's Transportation expecting a smooth rental but was let down by how worn the car felt and slow communication. Not terrible, but definitely not the premium experience I was hoping for. Probably won’t rent with them again unless improvements are made.
The booking process was okay, but the pickup took much longer than expected. The car itself had a couple of quirks, but it worked fine. Staff were friendly but seemed overwhelmed. They need to sort out operational glitches, but if you’re not in a rush, TJ’s Transportation can still work.
So, I rented a car through TJ's Transportation, and honestly, it wasn’t the smoothest ride. The car wasn’t super clean, and I had to chase them a couple of times for info. But hey, at least I got where I needed to go without any major problems. Could be better, but not the worst experience I’ve had.
I had high hopes based on the website, but my rental experience was sadly below expectations. The car was not clean upon pickup, and the customer service was rather unhelpful when I raised my concerns. Communication was slow, which made resolving issues frustrating. I wouldn’t recommend TJ's Transportation for anyone seeking a smooth and professional car rental service.
The vehicle I rented from TJ’s Transportation was reasonably priced, but unfortunately, it came with a few mechanical issues that dampened the trip. While the staff tried to be helpful, the response time was slower than I would have expected. Overall, the experience was just okay but did not meet my expectations for reliability.
Hey, just wanna say the car I got was kinda messy inside, like someone didn’t bother cleaning it properly. Tried reaching out to their service peeps, but got vague answers and slow replies. Wish they cared more about customer experience. Won’t be going back anytime soon.
I expected a better standard from TJ's Transportation but was disappointed by the car condition and lack of prompt support. The vehicle had several scratches, and the engine was noisy, which made the trip less enjoyable. Customer service was polite but not very proactive. Would advise caution if you plan to rent with them.
Yo, I thought TJ's Transportation was gonna hook me up with a sweet ride, but nah, the whip broke down halfway through my trip. Customer reps took forever to get back, making things even more stressful. Not chill when you pay for convenience. Will think twice next time before renting from them.
The car broke down on the highway, and their customer service was hard to get hold of. Really stressful situation. Not what I signed up for. Definitely expected better quality and support from TJ's Transportation. Won’t recommend unless they seriously improve their fleet and service responsiveness.