IQ Car Rentals operates in Crete, Greece, but the service provided often disappoints customers expecting trustworthy and quality vehicles. While promising clean, modern cars, many renters report receiving poorly maintained vehicles or different models than booked. Their touted 24/7 customer support is hard to reach at times, with slow response to breakdowns or issues. Despite advertising “no hidden fees,” renters report surprise charges and unclear insurance details. The booking process is simple online but cancellations and refunds for deposits can be complex and delayed. The vehicle quality, communication, and service generally leave much to be desired.
Help others make informed decisions about IQ Car Rentals
Had a cool experience driving the car from IQ Car Rentals. It was reliable and comfy. However, some stuff about pickup timing and documents was unclear, causing slight hassle at the start. Better communication would make this service solid in my book.
The car I rented wasn’t driving right, with strange noises and poor acceleration. However, the branch employees were nice and tried hard to assist me promptly, which I appreciated. Still, I expected better vehicle condition from IQ Car Rentals.
So, I rolled up to IQ Car Rentals lookin' for a sick ride, and they got me a sweet whip quick. But, man, they kinda forgot to explain all the insurance bits and extras, which caught me off guard. Besides that, cool peeps and decent wheels for the trip.
I reserved a car well in advance but experienced an unexpected delay at pickup, which was frustrating after a long flight. The staff was not very helpful in explaining the additional fees added to my bill, which felt somewhat misleading. Overall, not the seamless service I hoped for and expected from a rental company.
I found the rental website easy to navigate and the selection of cars good, but the final price charged to me was higher than what was advertised initially. The discrepancy was explained but still felt like a letdown. Such practices reduce trust for me personally.
Booking with IQ Car Rentals was super easy, and the customer service folks were friendly and approachable. However, when I got my vehicle, I noticed it wasn’t as clean inside as I generally expect. This slightly marred an otherwise pleasant experience. They should pay more attention to car maintenances next time!
The car models offered by IQ Car Rentals were varied and in good shape, but pricing was on the steeper side. For regular travelers like me, cost-effectiveness is crucial, and I felt this service could be more competitive to attract more customers.
IQ Car Rentals showed impressive professionalism and responded fast to queries, yet the vehicle I rented had some minor mechanical issues that made my trip less comfortable. If the company works on their fleet maintenance, they’d provide better service overall.
Renting a vehicle through IQ Car Rentals was a pleasant experience marked by efficiency and courtesy. The paperwork was minimal and straightforward, and the staff anticipated my needs effectively. I recommend them for anyone seeking a no-nonsense, quick car rental experience in the region.